Help & Support

Get answers, resolve issues, and stay focused on trading execution.

  • Log in via the top-right login link. Once you are on the main members page, you can access the course by clicking the “Education” link in the dashboard.

  • Live trade alerts can be accessed from the members main dashboard by clicking the “Live Alerts” button. This will bring you to a new page where you can see a live stream of new alerts and/or search the archive.

  • Our tools are built primarily for professional traders who operate from desktop systems, where precision layout and detailed data views matter most. That said, the apps are fully functional on mobile—just turn your phone sideways for the best experience.

Trouble logging in? Try resetting your password here:

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For app/device issues, email us directly